General Terms and Conditions – Grande Cure BV
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These general terms and conditions apply to all offers, orders and agreements relating to the products and services of Grande Cure BV , located at Hermelijnkoog 11, 1822 CA Alkmaar , the Netherlands, registered with the Chamber of Commerce under number 97557951 and VAT number NL868107748B01 .
By placing an order through www.grandecure.com you agree to these terms and conditions.
1.1 These general terms and conditions apply to all offers, quotations, orders and agreements between Grande Cure and business customers (veterinarians, clinics, veterinary wholesalers).
1.2 Other general terms and conditions, such as those of the customer, are expressly rejected.
1.3 If one or more provisions of these terms and conditions are or become null and void, the remaining provisions will remain fully in force.
1.4 In cases not provided for in these conditions, the spirit of these conditions will apply.
2.1 Grande Cure supplies veterinary medicines, complementary animal feeds and supplements.
2.2 Product descriptions and images are as accurate as possible; obvious errors or mistakes do not bind Grande Cure.
2.3 Previous deliveries do not create any right to future deliveries, unless agreed in writing.
3.1 All offers are without obligation, unless stated otherwise.
3.2 Price lists and other documentation are indicative and may be changed without notice.
3.3 Grande Cure reserves the right to refuse orders without giving reasons.
4.1 Delivery will take place while stocks last.
4.2 Delivery times are indicative and do not entitle the customer to compensation if they are exceeded.
4.3 If an order falls below the minimum order amount, an additional charge for administration or shipping costs may be applied.
4.4 Urgent deliveries, deliveries outside office hours or weekend deliveries may incur additional costs, which will be communicated in advance.
5.1 Ownership of delivered goods will only be transferred after all claims of Grande Cure on the customer have been paid in full.
5.2 Until full payment has been made, the customer remains obliged to store the goods carefully and to insure them adequately against loss, fire and theft.
5.3 If third parties assert rights to the goods delivered under retention of title, the customer must immediately inform Grande Cure of this in writing.
6.1 All prices are exclusive of VAT, unless otherwise stated.
6.2 Payment must be made within the agreed payment term as stated on the invoice.
6.3 If the payment term is exceeded, the customer owes statutory commercial interest and all extrajudicial and judicial collection costs, including the costs of lawyers, bailiffs and collection agencies.
6.4 Grande Cure reserves the right to suspend delivery in the event of outstanding payment arrears.
7.1 The customer must check the goods for completeness and any defects upon receipt.
7.2 Complaints must be reported in writing within 7 working days of delivery.
7.3 Returns are only permitted after prior written approval by Grande Cure.
7.4 Products that have been specially ordered, require refrigerated storage, or whose expiration date has passed cannot be returned.
7.5 Returns will only be accepted in undamaged and original (outer) packaging.
8.1 Grande Cure is not liable for shortcomings due to force majeure, including natural disasters, strikes, transport disruptions or delivery problems with suppliers.
8.2 In the event of force majeure, Grande Cure may suspend or terminate the performance of the agreement without being liable for damages.
9.1 Grande Cure guarantees the quality of its products until the expiration date stated on the packaging, provided they are stored and used correctly.
9.2 Grande Cure's liability is limited to replacement or repair of the defective product or refund of the purchase price.
9.3 Any liability for indirect damage, consequential damage, lost profits or turnover is excluded.
9.4 Use of the products is at your own risk. Always consult a veterinarian if necessary.
10.1 In the event of bankruptcy, suspension of payments, or other circumstances in which the customer fails to fulfill its obligations, Grande Cure has the right to immediately terminate the agreement without notice of default and to reclaim goods already delivered.
11.1 All rights to texts, images, logos, product names, and other content on www.grandecure.com are owned by Grande Cure or its licensors.
11.2 Use without prior written permission is prohibited.
12.1 All agreements are exclusively governed by Dutch law.
12.2 Disputes will be submitted exclusively to the competent court in Alkmaar.
Grande Cure BV
Hermelijnkoog 11
1822 CA Alkmaar
Chamber of Commerce: 97557951
VAT: NL868107748B01
info@grandecure.com
www.grandecure.com
